Why YSK: These email tips are helpful for people who struggle with boundaries and want to communicate more assertively.

  • deweydecibel@lemmy.world
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    1 year ago

    Some of these are good, some are just needlessly assertive nonsense. Especially the two where it’s actively refusing to acknowledge fault or apologize for it, which is standard PR crap. Refusing to apologize and instead saying “thanks for your patience” is what I expect to hear from my ISP when they miss their scheduled install, not from a coworker.

    There’s nothing wrong with being a normal human being that is capable of admitting their own shortcomings. If never saying sorry means “being a boss” then that explains why there’s so many sociopaths as CEOs.

    “Hope that make sense?” Vs “Let me know if you have any questions.”

    The latter is saying “here’s the explanation, figure it out, bother me again if you can’t”. The fromer, while poorly worded, is being helpful, actively attempting to make sure the person understands before leaving them to it. It’s both a kindness and doing your due diligence.

    • Sanguine@lemmy.world
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      1 year ago

      Seriously… and oftentimes just combining both works better. “Hey sorry I’m late, I appreciate you all being patient” or “Hope that all makes sense, but please feel free to ask any questions if they come up”

    • almar_quigley@lemmy.world
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      1 year ago

      I’m so happy to see a sane comment at the top here. So many of these are just stupid and border on alpha male don’t take not shit or admit fault crap.

      • mars@lemmy.blahaj.zone
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        1 year ago

        I think it goes the other way too. For people that tend to apologize too much, even when it’s not their fault, mixing in a “thanks for your patience” is a good way to balance it out a bit.

        • theneverfox@pawb.social
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          1 year ago

          I’m torn. I feel like admitting guilt and owning up to your failures is a virtue, but I’m not sure the rest of the world agrees with me

          Neurotypical enough to read body language, neurodivergent enough to never understand why

  • Arotrios@kbin.social
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    1 year ago

    My personal ones for corporate use:

    • Never use I when you can use we.

    • Even if you’re the only one working on a project, never refer to it as yours. Always refer to it as ours.

    • Don’t apologize, present solutions.

    • Don’t say “read my fucking email again you goddamn illiterate moron”, say “As previously noted in our communications…”

  • Helldiver_M@kbin.social
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    1 year ago

    While most of these are a good rule of thumb, I disagree with ‘Always Happy to Help.’ > ‘No Problem.’

    ‘I’m Always Happy to Help’ is a fine response, if you’re actually willing to make your time available for the recipient at the drop of a hat. Sometimes that’s called for, but I would only reserve it for a few very specific circumstances. I also don’t see an issue with saying ‘no problem’ most of the time. There are situations where something a little more formal is called for, but 90% of the time ‘no problem’ should work imho.

    • interloper@lemmy.world
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      1 year ago

      Yup, I just talk the way I want to talk.

      I talk with my own character, politely and everyone is happy.

      I don’t understand what businesses some people are working in that you’d need to be so careful with how you talk.

      I work for a global multi billion dollar company and never had issues, plus the higher ups don’t even talk like this in meetings unless it’s some official email or something.

  • Tar_alcaran@lemmy.world
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    1 year ago

    “It’d be easier to discuss in person” means “I don’t want a record of this because it’s either illegal or shows my incompetence”.

    Any meeting that they want to talk about in writing should ALWAYS be recorded.

  • ode@discuss.tchncs.de
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    1 year ago

    Hi Shelley! How are you? I really hope you’re doing well. Shelley, we didn’t go to school together and you’re not my kris kringle, I’m at work and I need x. Ping me if you need anything. Also donuts in the kitchen.

  • bwhough@kbin.social
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    1 year ago

    I greatly prefer some of the “wrong” ones. Not everyone needs to talk like a corporate robot.

  • Djangofett@lemmy.ca
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    1 year ago

    I attach a goatse to my email communicationsz tonrrally drive home the point of urgency in the face of devastating consequences.

    Follow me for more productivity tips.