So this very large company who shall remain nameless distributes a proprietary software development environment that includes a patched version of a certain, well-known open-source debugging tool.

The patch is to make said open-source tool support their products. It’s not even hidden or anything: the binary is sitting right there in the installation directory, it’s called the exact same thing the vanilla debugger is called and when I run it on the command line, it clearly says “patched for xyz”.

The tool in question is distributed under the GPLv2 and I need to modify it for my own project. So I sent an email to the company to request the source code for their modification, but they refuse by playing dumb and pretending they don’t understand the question. They keep telling me the source code to their IDE is not public. I keep telling them I don’t want their IDE but the source for the modified GPL backend tool they bundle with it. But no: they claim it’s part of their product and they won’t release it.

Anybody knows the best course of action to deal with this? It’s the first company I’ve dealt with that explicitly refuses to honor the GPL. I don’t even think it’s malice: I’m fairly sure the L2 support guy handling my ticket was told to deny my request by his clueless supervisor who didn’t bother escalating it. But it’s also a huge company that’s known to be aggressive and litigious, whereas I’m just one guy and I’m not lawyering up over this. I have other hills to die on.

Who should I pass the potato to? The FSF?

  • youmaynotknow@lemmy.ml
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    5 months ago

    I’m pretty sure nobody here knows who you are. Say the name, and some of us will just make this company’s life a living he’ll by spamming them to give us the source. Win - win (except for that POS company)and you remain anonymous. What are they going to do, sue your Lemmy handle?

    • Fermion@feddit.nl
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      5 months ago

      That’s flawed logic. The company would pretty easily know who has been emailing to request the source code for that specific tool in the timeline just before this post. The lemmy profile may be anonymous, but I doubt OP’s emails were.

      • youmaynotknow@lemmy.ml
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        5 months ago

        Why would anyone mention anyone was emailing them? I’m talking about just doing the same without any type of other info.

        • Fermion@feddit.nl
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          5 months ago

          Well the context was a concern about a defamation suit resulting from this post. If the company never found this post then the anonymity of the poster is irrelevant anyway. The company could easily tell who made this post based on the timing of their already existing email correspondance seeing as this is clearly not a request they receive often.